About Us


LuggageGuru.com is owned and operated by Metis WorldWide Inc. - A women owned and operated business.

Customer Service

Complete satisfaction is the goal of LuggageGuru.com when it comes to your luggage purchases. Don't be afraid to pick up the phone and call us (toll free) at 1(855)-381-8888. We are eager to help you and we welcome the opportunity to impress you with our industry expertise. Our customer service hours are Mon-Fri 9:00 AM - 6:00 PM and Sat 10:00 AM - 5:00 PM Eastern Standard Time.

Selection

LuggageGuru carries all the top brands of luggage and business cases with a vast assortment of colors, sizes and styles. Our site has the largest, most diverse selection on the Internet today, and we are adding new products daily. If you can't find something on LuggageGuru, please call us (toll Free) at 1(855)-358-8888. We more than likely have what you want but haven't added it to our site yet. Even if we don't stock the item we will be happy to order it for you.

Low Price Guarantee

LuggageGuru constantly researches the WEB to provide you the lowest prices. We can match or beat any competitors prices on first quality merchandise by authorized dealers. If you should find a lower Internet price, excluding coupons, within 30 days after your purchase, contact us by phone at 1(855)-358-8888 Mon-Fri 9:00 AM - 6:00 PM and Sat 10:00 AM - 5:00 PM Eastern Standard Time or by e-mail at info@luggageguru.com with supporting documentation and we will match the price.

LuggageGuru.com has locations in Ohio and Texas and will collect taxes for these States.

Verisign

LuggageGuru.com uses VeriSign digital certificate technology to assure that your transactions are executed safely on our secure servers. VeriSign Inc. is the leading provider of Public Key Infrastructure (PKI) and digital certificate solutions used by enterprises, Web sites, and consumers to conduct secure communications and transactions over the Internet. VeriSign independently verifies the identity and background of a business prior to issuing digital key certificates. These certificates enable you to be certain that transactions entered on our site are encrypted so that your data can only be read by our secure servers.

Better Business Bureau

Luggage Guru meets all BBBOnLine Reliability participation and Better Business Bureau membership standards.