Contact Us Customer Service Hours:     Mon-Fri 9:00 AM - 6:00 PM Eastern Standard Time     Sat 10:00 AM - 5:00 PM Eastern Standard Time Email:     In order to assist you further, you can e-mail your questions or comments to us.     info@luggageguru.com Phone:     Toll Free: 1(855)-381-8888 Fax (U.S.):     For both U.S. and outside the U.S. use 1(855)-381-8888