Briggs & Riley is committed to developing travelware products of superior design, performance and value. Due to Briggs & Riley’s extreme confidence in their products and thier insatiable desire to deliver only the highest level of service, Briggs & Riley has created the most consumer-friendly warranty in the travelware industry. If your Briggs & Riley bag is ever broken or damaged, even if it was caused by an airline, Briggs & Riley will repair it free of charge. Briggs & Riley’s "Simple as that" warranty will cover the repair of all functional aspects of your Briggs & Riley bag for life. If your bag or its contents are damaged by an airline and you wish to hold them responsible, Briggs & Riley suggests that you file a claim with the carrier before leaving the airport. If you choose not to do this and instead wish for Briggs & Riley to repair your bag, they will be happy to do so at no charge.