3 Year Warranty This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center (Service Center) for warranty repairs. Improper or incorrectly performed maintenance or repairs void this warranty. LuggageGuru is a factory authorized warranty repair facility for Samsonite products and we can service your warranty under the terms of the warranty. Check out the LuggageGuru Warranty on the home page.