Ricardo designs and builds their products with integrity, fine materials and a compulsive attention to detail and we do all of this to provide you with many years of satisfaction. Ricardo Beverly Hills offers a warranty that their products will be free of defects in materials. Like any other product, this guarantee does not cover damage resulting from abuse or airline mishandling. If an airline damages your luggage, you should immediately file a claim directly with the airline. Also, as could be expected, component parts, particularly moving parts and wheels, will show wear with use over time and may need to be repaired or replaced. Normal wear and tear is not covered by our guarantee. In the unlikely event that a defect in material or workmanship occurs, Ricardo will repair your luggage or replace it, if it cannot be repaired. Ricardo Beverly Hills reserves the right to make the final judgment on all claims. Our warranty gives you specific legal rights and you may also have other rights which can vary from state to state. LuggageGuru is a factory authorized warranty service facility for Ricardo products and can service your warranty. Check the LuggageGuru Warranty on the home page for added value when purchasing from Ricardo Luggage from LuggageGuru. In addition to our Limited Lifetime Warranty that this product will be free of defects in material and workmanship, Ricardo Beverly Hills offers a Performance Guarantee that replaces your RBH luggage should it become damaged and unusable for any reason, including airline damage, during the first three years of ownership. You must be registered with Ricardo Beverly Hills to make use of this offer.