Limited lifetime warranty Delsey takes pride in the quality and design of our luggage. Since Delsey's products bring you the very best in technology, durability and quality, we have a Worldwide Limited Lifetime Warranty against defects in material and workmanship. Save your receipt and if a problem does arise, contact our Customer Service Department at (410) 796-5655 for a repair location in the United States, or for one of our many Worldwide Service Centers. Our Service Centers will promptly repair or replace your luggage at our expense. The only expense you will incur will be in the freight for sending your bag in for repair. Our warranty does not cover damage that may result from normal wear and tear, abuse of the product, or common carrier mishandling. If you need service on a non-warranty repair, contact our Customer Service Department and they will direct you to an authorized service center that will repair your bag at a nominal cost.